
Customer Retention


Why Customer Loyalty is Important for Your Retail Business (+ 8 Ways to Strengthen It)

12 Real-World Examples of Good Customer Service in Retail

What Consumers Are Expecting From Your In-Store Retail Experience

Customer Retention for Retail: 6 Key Retention Strategies for Your Retail Business

The 7 Best Shopify Apps for Engaging Retail Customers

How to Craft a Loyalty Program Your Customers Won't Ignore

How Retailers Can Service Wholesale Clients Without Losing B2C Customers

12 Steps to Help Retailers Cope With Customer Complaints

8 Ways to Use Gift Cards to Build Customer Loyalty

Customer Loyalty: Five Mistakes Retailers Make That Chase Away Shoppers

Unique Customer Experiences: Six Strategies to Lure (and Keep) Shoppers In-Store

High-Touch Customer Service: 5 Examples of Retailers Offering Elevated Experiences

Retailers That Are Boosting Sales With Subscription-Based Shopping

Tap Into These Key Customer Triggers to Optimize Your Retail Loyalty Program

Post-Purchase Communications: Expert Tactics to Stay in Touch With Customers

Order History: How Tracking Customer Purchases Can Help You Make More Sales

Customer Service Tips: How to Deal With Angry Customers

Identify Business Gaps and Build Customer Empathy with Customer Journey Mapping

8 Retail Experts Offer Their Top Tip on Building Brand Loyalty

Boosting Customer Lifetime Value: Turn One-Time Shoppers into Repeat Customers

How to Engage Customers After They Leave Your Retail Store

Why Traditional Retailers Are Trying Subscription Box Services

4 Ways to Personalize Your Customer’s Shopping Experience

8 Customer Service Quotes That Will Transform the Way You Run Your Business
